The following information applies to websites created by TNG Consulting Inc. only. Some features may be different if your site was created by a different web developer or if you did it yourself.

 

Q. How can I turn off Captcha? I am running WB and I want to disable Captcha Verification. I turned it off in the settings but I still get it on the form page.

Don't forget to turn it off on the settings of the form module within the page.

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Q. How do I use the Newsletter snippet to create more than one newsletter?

Code pages with the below changed:

newsletter_info('AnotherNewsletter','newsletter@ralf-hertsch.de',true,false);  }

Changed 'Newsletter' to 'AnotherNewsletter' and setup another mail group called "AnotherNewsletter" then people can just subscribe to that! which is perfect for my client.  It works so must be ok to do.

Create a new page or a new section within a still existing page of type Code and insert the function call for the Newsletter Snippet:

if (function_exists('newsletter_info')) { newsletter_info('Newsletter','newsletter@ralf-hertsch.de',true,false);  }

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Q. Newsletter Snippet: What are the parameters for the newsletter_info line?

I wrote a snippet = newsletter module which provides the  Massmail module with an interface for visitors to sign on or sign off to  a newsletter.

The module send an activation link to the user and after  activation add the email to massmail.

You must have installed  massmail and newsletter module, then put the following code to  your template or to any code section:

Code:
<?php     if (function_exists('newsletter_info')) {       newsletter_info('Newsletter','newsletter@ralf-hertsch.de',true,false);  } ?>

The function newsletter_info($massmailGroup, $fromEMail, $textOnly=true, $infoAdmin=false) has 4  parameters:

$massmailGroup is the massmail group used by  the newsletter module, in the code example above Newsletter. This group  must already exists.

$fromEMail is the email address which will be  used as return address for the activation mails.

$textOnly is by  default true, the newsletter module will only send emails in TEXT format. If set to false the newsletter module will use the $wb->mail()  function and send emails in multipart mode.

$infoAdmin is by  default false, if set to true the newsletter module will send  status mails to the $fromEMail address to inform the administrator about  the newsletter activities.

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Q. What are the Best Modules for Website Baker?

One of the problems with Website Baker is that there are many modules, but it's hard to know which ones are the best without trying them out first. Here are my recommendations on the best modules.

Backup: Backup v2.8.0.2b -- There was a security issue with versions up to Website Baker 2.8.1. Not only does this include the fix, depending on your hosting provider, it may also give you the option of backing up your files too.

News, Articles, Blog: News v3.5 -- Comes with Website Baker! The only drawback is that it doesn't allow you to moderate comments. A even better alternative is the Topic module. It adds a lot of flexibiltiy including moderating comments however it lacks the ability to catergorize your entries.

Comments: Guestbook -- Great as a guestbook but can also be used as a testimonials submission page. Includes the option of moderating the comments before they appear on your page.

Directory: ContactList -- For contact information, telephone and/or address directories.

Events Calendar: Event Calendar v1.9a (link coming soon) -- Gives you the ability to schedule events and include a short and long description as well as a registration link. Events automatically appear and are removed from upcoming events list. Visitors have the ability to see upcoming events or a list of past events.

Frequently Asked : FAQ Baker -- It powers the list you are reading right now!

Form: MPForm -- You can use this to create any kind of web form such as contact us, giveaways, and free event registration. (for paid event, use Bakery instead). Can even do multiple page questionnaires.

eCommerce: Bakery -- Note: Does not yet support Canadian GST/HST. To work around this, have your payment processor add the tax.

Importing Feeds: WB Tweet -- Integrate your Twitter feed into your website.

Newsletter: MassMail. Perfect for low volume mailings. To enable visitors to subscribe and unsubscribe, add the Newsletter module too.

Photo Gallery: Another Image Gallery -- Great if you just want to be able to upload a bunch of pictures and have them appear on your site. If you want to also include descriptions for each picture, you will want to look at something else or rename your files so that the file name is the description.

Catalog: Portfolio

Polls: Poll -- Take a survey!

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Q. When I paste information into Website Baker, why does the formatting get all messed up?

People often copy text from other website or even from Microsoft Word and paste it into Webiste Baker. The results can lead to lot of work trying to make everything look right.

Text copied from Word is especially problematic as Word includes a lot of extra formatting information. This is a problem which only happens when you do cut/copy and paste. Under normal circumstances, the problem should not happen when you are just typing in Website Baker.

Cleaning up the mess Word creates can be extremely time consuming. It's usually faster to simply remove all formatting and then re-apply it in Website Baker. What I usually do to fix this and also to avoid this is in the first place is to:

If the text is in Word:

  • Copy the text from Word or even from Website Baker
  • In the Website Baker editor, paste the text into Website Baker using the Paste from Word icon. It's the little icon of a clipboard with the Word logo on it about half way across the first row of icons in the editor. BE SURE TO CHECK BOTH the Ignore Font Face definitions and the Remove Style Definitions check boxes before you click OK.

The same process will apply to copying information from other sources except that you would use the Paste as Plain Text icon instead and there won't be any options.

This will get rid of most of the undesired formating but may still leave you with inconsistent fonts and formatting. To fix that,

  • Click the Select All icon.
  • Click the Remove Format icon.

If you had any pictures, tables or specific formatting in the original Word text, you may have to re-format or re-apply it. You can work around this by selectively using the Remove Format icon on specific text instead of all the text at once.

Headings

Use the Format pulldown box in the editor instead of just applying bold when creating Headings in your page. This will result in a more consistent look and feel with the rest of your page and throughout your whole website. Start with Heading 2. Heading 1 format style is reserved for the page title that appears at the top of the content area.

Search engine like Google expect to only find one Heading 1 on any of your pages and use this information to determine the subject matter of the page. It's a great place to include important keywords. Having more than one of these on a webpage will actually hurt your rankings in search engine results.

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Q. Why can't I upload files into the media folder? or Why isn't my website working properly?

You may be experiencing an issue with Permissions, especially if you regularly create, copy or upload files and folders using FTP.

The problem is that the webserver runs under a user account than you do when you access your site using FTP. To avoid this problem, always use the file manager or other web based tools that are either included with WebsieBaker or add-ons to manage your site whenever possible.

For the media folder, you might need to increase the permissions from 755 to 765 or even 777. If the permissions on your website are usually set to 644, you may need to increase this for your media folder to 646 or 666. Many of he better FTP applications, such as WinSCP and FileZilla, will have an option to help you do this.

What this does is grant additional rights for the website to be able to write files into your folder. For best results, refer to the information below.

Additional Information

In general, Permissions (also called rights) must set to:

  • 0755 for all directories and all it's subdirs (default by FTP)
  • 0644 for all files (default by FTP)

In the first paragraph (at the top) you will find a setting called Server API .

Next create the following script called myphpinfo.php using a text editor.

<?php
   phpinfo();
?>

Upload it and access it though your web browser. If the value of Server API is Apache 2.0 Handler, then you will need to set special the permissions for for certain directories: /languages, /media, /modules, /pages, /temp, /templates

  • 0777 for all these directories and it's subdirs
  • 0666 for all files inside this directories and it's subdirs as well as for /config.php

If the value of Server API is CGI/FastCGI, then you have no other changes to make.

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Q. Why are some of the icons in the WYSIWYG editor grayed out?

The icons in the WYSIWYG editor are context sensitive and won't usually let you do things if they don't make sense. For example, you can't break a link if your cursor is not on a link. Same goes for Insert Link icon.

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Q. How do I turn text into a link?

  1. Start by highlighting the text you want to turn into a link
  2. Click on the Insert Link icon. It works pretty much the same way as creating a hyperlink in MS Word.

A few tips:

TIP #1 -- Don't create clickable text if you are creating a workbook or an agreement that people will need to print as they won't be able to click on printed material.

Tip #2: Use the Insert WebsiteBaker Link icon instead of the Insert Link icon when creating a link to a page on your website. That way, if you decide to move the pages around on your site, the links that point to it will still work. The Insert Link icon should be used when linking to a webpage outside of your website.

Tip #3 -- You can editing a link using the Insert Link and Insert WebsiteBaker Link icons which double as link editors. Just place your cursor on a link and click the appropriate icon.

Tip #4 -- The Target: New Window (_blank) option on the Target tab of the Insert Link window should be used when liking to some other website. The reason for choosing New Window is so that a new window or tab will open when the user clicks on the link. That way, when your visitors close that window or tab, they will find themselves instantly be back at your website.

Tip #5 -- To remove a link from existing text, just place your cursor anywhere in the text and then click on the icon which looks like a broken link.

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Q. Why am I not prompted for a username and password when I go to the backend of my site?

This is only happening on your own computer because at some point you must have added a checkmark to the box that said Remember Me when logging in.

I am pretty sure that it prompts me and anyone else who attempts to go to your website for a username and password if I go to that link. You can check to see what others see by accessing the admin side of your website using a different web browser (like Firefox or Internet Explorer) or even using someone elses computer.

There are two things you might want to consider doing:

  1. When you are finished working on your website, instead of just closing your web browser, click the Log-out link in the upper right corner of the screen. The next time you go to http://www.yoursite.com/admin, you will be prompted for a username and password. Keep in mind that if you click the Remember Me checkbox again, it will start remembering your username and password again until you click the Log-out link again.
  2. After completing step 1 above, you can remove the Remember Me checkbox from your login screen by going into the Settings screen and then clicking on any one of the Show Advanced Options buttons. In the General section, you will then see something called Smart Login. Just change it to disabled and the Remember Me option will no longer appear on your login screen.

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Q. How do I install an add-on module?

You can find the full list of available add-on modules at the All Modules and Snippets Project (AMASP) site.

From there, just place your mouse over the modules menu without clicking and it will open the pull down list. Move your mouse down to see the subcategories.

To install an add-on module:

  1. Download the zip file to your computer for the module you want from add-ons site.
  2. Go into your admin backend site and click on the word "modules" in the add-ons section.
  3. Click on the Browse button and select your file.
  4. Click on the Install button.

Unfortunately most of the add-ons don't include very good instructions however they are often easy to use like WebsiteBaker itself. Most will add a new entry in the list of Page Types that you see when you are creating new pages on your site. While many modules are simple with few options, there are some like bakery that are more involved.

If yo do run into problems, please feel free to contact me if I can be of service to you in resolving your issue.

Alternatively, check out the forums where you will find a helpful community of WebsiteBaker owners and developers.

IMPORTANT: Be sure to try out your new module after you have installed it. A few of the modules were designed for previous version of WebsiteBaker and may not work properly with newer versions. If something goes wrong, simply go back to the add-on modules page and uninstall it.

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Q. How can I add a shopping cart to my website?

Bakery is the shopping cart system for WebsiteBaker. Despite it's name, it really has nothing to do with muffins or doughnuts but can be used to sell any products and/or services on your website.

It is probably one of the more involved modules however it can be indispensable if you want to sell multiple items or services on-line.

If you just want to take payments on-line for a few products and/or services, you can just use the PayPal button maker included in the WYSIWYG editor. It doesn't come with the websitebaker however, if I installed your website, it will appear as letter P icon in the WYSIWYG editor toolbar. You can used this to create a Buy Now buttons on your website. Unfortunately adding the PayPal button is not as easy as installing most other modules. The PayPal Buy Now button is really easy to use. Unlike Bakery however, PayPal doesn't produce invoices or receipts for your clients so you would still need to do that manually. It will provide you and your client with payment notifications by email.

Regardless of whether you are using the Bakery shopping cart or the PayPal button, you will also need to setup a PayPal merchant account.

If you would like me to assist you in installing and setting up Bakery or the PayPal button generator on your website, and/or setting up your PayPal Merchant account, please contact me.

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Q. How do I improve the Google search engine ranking for my website?

This involves a science called Search Engine Optimization (SEO). It can take you about 6 hours to do however it is to complex to give you a short answer here. If it was easy, everyone would be doing it and nobody would be at the top of the result listing.

There are many things you can do to make your website easier to understand and rank well with the search engines. The good news is that Website Baker is already SEO optimized. In other words, it is search engine friendly. The next step is to make sure your content is optimized as well. Google should then start to place more value on your website and your ranking will increase.

I recommend you start by using Google Webmaster tools to tell Google about your sitemap. If I installed WebsiteBaker for you, your site map will be located at http://www.yoursite.com/google_sitemap.php. Webmaster tools will also let you know if it is having trouble indexing (learning) your website and offer suggestions on how to fix the problem.

If it's not done already, I also highly recommend that you setup Google Analytics to monitor the traffic of your website. This will tell you what keywords people are using to find your website and which pages on your website are of most interest to visitors. This can help you focus your business and focus your effors on developing specific areas of your website.

Contact me if you would like to learn how to take your websie to the next level.

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Q. How can I cut and paste information into my website from Word without it becoming a mess?

Pasting information cut from Word results in lot of extra formatting information beyond what you expect. This is a problem which only happens when you do cut and paste. The problem should not happen when you are just typing in Website Baker.

Cleaning up the mess Word can create can be extremely time consuming. It's usually faster to simply remove all formatting and then re-apply it in Website Baker.

You can also usually fix this by avoiding this situation in the first place.

If the text is in Word:

  1. Cut the text from Word or even from Website Baker
  2. In the Website Baker editor, paste the text into WebsiteBaker using the Paste from Word icon. It's the little icon of a clipboard with the Word logo on it about half way across the first row of icons in the editor. BE SURE TO CHECK BOTH the "Ignore Font Face definitions" and the "Remove Style Definitions" checkboxes before you click OK.

This will get rid of most of Word's garbage but will likely still leave you with inconsistent fonts and formatting. To fix that,

  • Click the Select All icon. It's the next to last icon in the third row of icons in the editor.
  • Click the Remove Format icon. It is the last icon in the third row of icons

If you had any pictures, tables or specific formatting in the original Word text, you may have to re-format or re-apply it. You can work around this by selectively using the Remove Format icon on specific text instead of all the text at once.

Headings: Use the "Format" pulldown box in the editor instead of just applying bold when creating Headings in your page. This will result in a more consistent look and feel with the rest of your page and throughout your whole website. Start with Heading 2. Heading 1 format style is reserved for the page title that appears at the top of the content area. Search engine like Google expect to only find one Heading 1 on any of your pages and use this information to determine the subject matter of the page. It's a great place to include important keywords. Anyway, having more than one of these on a webpage will actually hurt your rankings in search engine results.

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Q. How do I make the text in my pages wrap around an image?

After you insert your photo or graphic in your editor, you will need to edit the image properties. You can do this while inserting the image but before clicking OK button or by clicking on an existing image and then clicking on the Insert/Edit icon.

In the Image Properties dialogue box, set the align pulldown to left, centre or right (some others may work as well) to align the image on your page. Then click OK. The text will now wrap around the image.

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Q. How do I change the banner on my website?

If you are using one of our TNG templates version 1.2 or later, you can do this by creating a replacement banner using a photo editor such as Photoshop or Paint.net. The file must be placed in the "media/tng…" folder. The actual name of the folder that begins with tng will vary depending on the actual layout you are using on your site.

Important: The image must be exactly the same height and width as the original banner or the layout of your web page(s) could be affected.

To replace the banner for the entire website, the filename must be "header.jpg"

To replace the banner for a specific page, the filename must be "header_X.jpg" where X is the ID of the page. The ID of a particular page can be found by clicking on the "pages" tab, locating the line corresponding to the page you want to affect. The ID number will be listed in a column towards the righthand side of the page. For example, in most cases the ID for your home page will likely be "1". To replace the banner for your home page, you would simply need to create a file called "header_1.jpg" and place this in your "media/tng…" folder.

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